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We provide a number of different types of IT support service depending on the size and needs of the client. However some features are consistent to all of them. |
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Our Help Desk service provides unlimited telephone, remote and onsite support for a fixed fee. We will also employ best practice checks, maintenance and server monitoring to prevent problems occurring and minimize downtime, setting new standards in quality and value for the outsourced IT support of small and medium sized businesses. |
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Ad Hoc Support
When an 'Ad hoc' client requires our assistance we will be there to set them on the right path again by providing remote or onsite support as needed.
Where we are able to access your network remotely we bill in 6 minute increments (1/10ths of an hour), providing fast and economical support. |
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Consulting Nearly every firm makes an investment in technology, but many lack the in-house expertise to maximise their return from technology investments or to successfully implement the changes.
Our services include |
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IT Partner
Our IT Partner service enables clients to purchase larger amounts of our resources at advantageous rates. This may include any mixture of system support, network upgrades and consultancy.
IT Partner provides our clients with access to an enormous amount of IT knowledge and experience to guide them through the pitfalls of expanding systems and to recommend the best solutions for their particular situations. |
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